Privacy statement - Applying online

Melbourne Water respects the privacy of your personal information. When you apply for bird watching access, we collect personal information (name and contact details including email address and phone numbers) to administer access, communicate with access holders, issue and collect gate keys, and ensure safety and security for access holders and their guests. This information is stored securely in our online access application process (see www.pega.com) and will be conveyed in emails. Our staff and Council staff may also ask to sight (but not collect) proof of identity documents such as a driver's licence or passport. Melbourne Water will not collect your banking details

The information will be used and accessed by staff who manage the birdwatching access and security. It may be shared with staff of Wyndham City Council (Werribee Visitor Information Centre) for the purpose of issuing gate keys. It may also be provided to emergency services in the event of a site incident

The Privacy and Data Protection Act 2014 gives people the right to seek access to their personal information at Melbourne Water. To find out how, or to see our general privacy policy, visit our website, melbournewater.com.au, or contact our Privacy Advisor on 131 722 or enquiry@melbournewater.com.au.